How to Choose Limo Software: A 10-Point Buyer's Checklist
By Sunil Shrestha, founder · 18 years in limo & chauffeur software ·
Quick answer
To choose limo software, compare how each vendor charges (flat monthly vs per trip), whether dispatch, a driver app and a passenger app are included, how airport and flight tracking work, whether you can bill corporate accounts, and what migration and support you get — then test your own trip types in a live demo.
Key takeaways
- Ask for a written quote that lists setup, monthly fees, chauffeur capacity and any per-trip or payment-provider charges.
- Test your real trip types — airport, hourly, round-trip and corporate — in every demo.
- Confirm branding: your logo and domain on the booking site, apps, emails and invoices.
- Check migration help and support channels before you sign.
1. How does the vendor charge?
Flat monthly plans sized by fleet are easy to forecast. Per-trip or per-booking fees rise in busy months, so ask for the all-in cost at your typical monthly trip volume. LimoTrack charges no per-trip commission and no per-driver fees.
2. Is dispatch included?
A dispatch board should show every trip, let you assign or reassign chauffeurs quickly and show live status. Confirm whether auto-assign and farm-in / farm-out trips are supported on the plan you are quoted.
3. Does it include a driver app and a passenger app?
Chauffeurs need to accept jobs, navigate, update status and message dispatch from their phones. Ask whether the apps are branded to your company and whether they cost extra.
4. How does it handle airport pickups?
Look for live flight tracking so pickup times adjust to delays, plus airport flat rates and meet-and-greet notes.
5. Can you bill corporate accounts?
B2B clients usually want invoices with Net-15 or Net-30 terms rather than a card at booking. Confirm account management and automated invoicing.
6. Can you use your own brand?
White-label means your logo, colors and domain on everything clients see. Confirm which parts are branded on your plan.
7. What are the migration and support options?
Ask who moves your customers and bookings from your current system, and what support channels (email, chat, video call, phone) are included at your tier.
8. Can it grow with you?
Check the chauffeur capacity of each tier and what changes when you outgrow it. LimoTrack dispatch tiers cover 5, 25, 50 and 100 chauffeurs, with custom options beyond that.
Frequently asked questions
- How long should a software evaluation take?
- Most operators can shortlist two or three vendors in a week and decide after a live demo using their own trip types.
- Where can I compare LimoTrack with other vendors?
- See the comparison pages at /compare, which link to each vendor's official information. Confirm every vendor's pricing and plan scope directly.
- Can I see LimoTrack before I buy?
- Yes. You can create a free account or book a free 30-minute live demo.